COMPLEX CARE
Specialist Complex Care in the Community
Tailored, Compassionate Support and Care Packages for Children, Young People, and Adults with Complex Needs.
A COMMITTED TEAM
OUR COMPLEX CARE TEAM WORK 24/7 TO ENSURE EXCELLENCE FOR VULNERABLE PEOPLE
At Eleventh Hour Group, we provide expert care for individuals with complex needs. Our team is dedicated to delivering compassionate, high-quality support in the community. Whether at home, in supported living, or other specialised environments.
We know that high-quality, specialised care can be life-changing for children, young people and adults who require complex solutions.
We are dedicated to ensuring that those with complex needs get the support they need, when they need it. We provide services for children, young people, and adults who are autistic or who have social, emotional, and mental health (SEMH) needs, mental health disorders, physical disabilities and complex care requirements.
Our care in the community service ensures that individuals receive expert care from highly trained professionals within familiar, supportive environments; whether at home, in supported living spaces, or with specialist community.
SIGNIFICANT SKILLSETS
Specialist Support for Diverse and Complex Needs
Our Complex Care Team is made of experienced clinical leads, nurses, therapists and care professionals who specialise in providing tailored support for individuals. We cater for the following needs:
Children young people and adults who are autistic and require structured, sensory-aware and communication-focused care.
SEMH, Including children and young people who require emotional regulation support and trauma-informed care.
Mental Health Disorders, from anxiety, depression and other complex psychiatric conditions That require more specialist support and intervention.
Complex medical needs, including ventilated dependency, PEG feeding, tracheostomy care, diabetes management, epilepsy management, and other high dependency requirements.
By providing one-to-one or team-based care, we help individuals live as independently as possible or to receive the clinical and emotional support they need to thrive.
LEADING WITH HEART
Delivering Compassionate, High-Quality Community Care
We believe that care should be built around the individual, then needs and their aspirations. Our community-based approach ensures that every service user:
Receives person-centred, individualised care then enhances their independence and quality of life.
Benefits from the continuity of care, with the dedicated team of professionals who understand their unique challenges and strengths.
Accesses and multi-disciplinary network, including nurses, mental health specialists, and care workers, who ensure a holistic approach.
We work closely with families, local authorities, and clinical teams to create care plans that are only medically effective but also promote emotional and social well-being.
PROFOUND EXPERTISE
Highly Trained, Compassionate Professionals
Our team is carefully selected and undergoes rigorous training in areas such as:
Trauma informed care
Positive behaviour support
Mental health and crisis intervention
Diabetes training
Epilepsy training
De-escalation training
Autism-specific communication strategies
Specialist medical intervention for complex needs
This ensures that our nurses and care professionals are not just clinically skilled but also compassionate, adaptable, and committed to making a meaningful difference in the lives of those they support.
Get In Touch
If you are a job seeker or employer, please get in touch to see how we can help.
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164 Bishopsgate,
2nd Floor,
London,
EC2M 4LX